Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. You can be completely assured that nothing you pass to Klarna’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

No cardholder information is ever passed unencrypted and any messages sent to your servers from Klarna are signed using MD5 hashing to prevent tampering. They adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.Īll transaction information passed between merchant sites and Klarna’s system is encrypted using 128-bit SSL certificates. Klarna has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). For your security whilst shopping with Moonlight Design, we use an independent Payment Service Provider called Klarna. Here at Moonlight Design we take your credit card protection very seriously. Moonlight Design is proud to announce that they are registered and approved members of Trusted Shops who allow you to shop online with peace of mind and money-back guarantees.īeing members of this organisation we have to follow strict guidelines as laid down by Trusted Shops which means that you will get a quality and fair service. Goods returned outside of the 14-day 'cooling-off period' may be accepted at our discretion and may be liable up to a 40% re-stocking fee. Please be aware that you will lose your right to cancel a contract for the provision of services during the cooling-off period once we have commenced activation of the services or you use the services, whichever is the earlier. You will not have any right to cancel a purchase for the supply of any goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned. We cannot accept returns on made-to-order items including EcoSmart firepits, tables and bowls, GlammFire products and Collingwood bollards (unless faulty). Your refund may be refused if the fitting arrives back damaged due to insufficient packaging, is re-sealed using coloured tape or is sent back in anything other than the original packaging. Once you have received the RMA number, you must post the item within 10 days or you will be charged a 20% restocking fee. If the fitting is unsuitable or no longer required, you will need to return the fitting at your own cost using a trackable method (i.e. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. All products must be in their original re-saleable condition, with all original packaging intact.

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